Keston Appliance Repair in Pinhoe

What does error E03 mean on a Keston C40 or C55 boiler?

Error E03 on a Keston C40 or C55 boiler indicates the gas valve is faulty or not properly connected. If you smell gas, do not operate any switches or appliances, ventilate the area if safe to do so, evacuate the property, and call the gas emergency services from outside. Do not attempt any repairs. Contact a Gas Safe registered engineer immediately as gas valve faults must only be handled by qualified professionals.

What does error E40 mean on a Keston C36 boiler?

Error E40 on a Keston C36 boiler indicates high water pressure. Check that the filling loop is closed. If necessary, bleed a small amount of water from a radiator. If pressure continues to rise during heating, contact an engineer to check the expansion vessel.

What does error L2 mean on a Keston S30 boiler?

Error L2 on a Keston S30 boiler indicates flame loss lockout, commonly caused by a frozen condensate pipe in winter. If you smell gas, do not operate any switches or appliances, ventilate the area if safe to do so, evacuate the property, and call the gas emergency services from outside. Otherwise, locate the condensate pipe and pour warm water along it to thaw. Reset the boiler once thawed. If the fault persists, contact a Gas Safe registered engineer.

What does error E67 mean on a Keston Qudos boiler?

Error E67 on a Keston Qudos boiler indicates low water pressure below 0.4 bar. Use the filling loop to repressurise the system to approximately 1.2 bar. If pressure drops repeatedly, check for leaks and contact an engineer.

What does error E52 mean on a Keston Qudos boiler?

Error E52 on a Keston Qudos boiler indicates flue overheat. This requires a service reset and professional inspection. Contact a Gas Safe registered engineer immediately.

How efficient are Keston boilers?

Keston boilers achieve SEDBUK efficiency ratings of 88% to 91% depending on the model, with seasonal efficiency up to 97% under Part L conditions. They are ErP A-rated and recommended by the Energy Saving Trust. The current Heat 2 range achieves Class 6 NOx emissions at less than 40mg/kWh, exceeding the Class 5 standard.

Where do I find the serial number on my Keston boiler?

The serial number on a Keston boiler is typically found on the rating plate, which is usually located inside the front panel or underneath the boiler. The serial number is needed for warranty registration and when ordering spare parts. If you have the original service book, the serial number should also be recorded there.

Why does my Keston combi boiler preheat periodically?

Keston combi boilers have a preheat function that fires the boiler briefly, approximately every 90 minutes, to keep water in the hot water calorifier warm. This reduces waiting time for hot water at the tap. If the boiler is installed in a bedroom or noise-sensitive area, the preheat function can be switched off using the preheat switch on the boiler.

How do I adjust the hot water temperature on my Keston combi boiler?

On Keston combi boilers, the domestic hot water temperature is adjusted using the hot water temperature knob on the control panel. The temperature can be set between approximately 40 and 65 degrees Celsius. A setting of 50 to 55 degrees is recommended for safety, as this prevents scalding while being hot enough to prevent bacterial growth.

What should I do if my Keston boiler has no hot water but the heating works?

This typically indicates a problem with the diverter valve. Check that hot water is enabled on your programmer and the temperature is set correctly. Listen for a clicking sound when running a hot tap. If the heating works but hot water does not, contact a Gas Safe registered engineer to inspect the diverter valve.